CaféM Loyalty Card Terms & Conditions

Last Updated: 21 Sep 2026

Terms & Conditions:

The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink
The number of stamps a customer can collect is not restricted per day
Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp
Stamps are not transferable
Loyalty card can be used in any Serco leisure centres
Offer includes all hot drinks available at the centre
Offer excludes seasonal & speciality hot drinks
No alternative drinks are available as part of this offer
Loyalty card will be retained by our team once completed
The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice
Offer subject to availability
Serco Leisure Operating Ltd have the final decision on any discount given
Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason