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Etiquette & Protocol

  1. Assisted Lifeguard Technology FAQs
  2. Behaviour Policy
  3. Flumes Rules
  4. Gym Commitment Statement
  5. Gym Etiquette
  6. Sauna and Steam Room Etiquette
  7. Suitable Swimwear, Equipment and Pool Hygiene
  8. Swimming Pool Etiquette
  9. Workout Studio Etiquette

Policies

  1. Accessibility
  2. Allergen Information
  3. Carers Policy
  4. Complaints and Disputes Policy
  5. Cookie Policy
  6. Customer Charter
  7. Equality, Diversity and Inclusion Policy Statement
  8. Health Commitment Statement
  9. Member Personal Training Services Terms and Conditions
  10. Our Gym Guidelines for Young Members
  11. Photography and Filming Policy
  12. Privacy Policy
  13. Safeguarding Policy Statement
  14. Swimming Admissions Policy

Terms & Conditions

  1. £50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
  2. 7 Day Trial
  3. Big Open Weekend Health and Fitness - Join now and pay nothing till April
  4. Big Open Weekend Swimming Lessons - Join now and pay nothing till April
  5. CaféM Loyalty Card Terms & Conditions
  6. March 25% Off Birthday Parties
  7. Member benefits: 12 Guest Passes Terms & Conditions
  8. Member benefits: 20% Off Zoggs Terms & Conditions ​
  9. Member benefits: 25% Off Birthday Parties Terms & Conditions
  10. No joining fee on Adult & Child Lessons
  11. Refer a Friend
  12. Terms and Conditions of Memberships

Corporate Responsibility

  1. Environment & Climate Change Policy