As we reopen we are experiencing a high volume of traffic to our booking site.
Online booking is for members only to book activities 7 days in advance. Non-members can call the centre from 25th July to book activities.
Booking the gym
Gym sessions will be limited to 60-minutes. When booking online please note that you can book in 15 minute intervals, you only need to book ONE session. This will give you access for up to 60-minutes.
Booking the swimming pool
Swimming sessions will be limited to up to 45-minutes. When booking online please note that you can select a time in 30 minute intervals, you only need to book ONE session. We would encourage you to try and come swimming throughout the daytime to avoid busy times.
Booking a class
In line with the reopening guidance, our group exercise sessions are reduced capacity. To allow all of our users access to the sessions, and to avoid a high percentage of customers booking onto classes and not notifying the centre that they are unable to attend the class, we are reintroducing the no-show cancellation fee.
In line with your membership terms and conditions as from the 10th August 2020 if a member books a class and it is not cancelled before the start of the class, members will be charged for not attending at the member fitness class peak rate of £6.
All non-attendance class charges must be paid for before being able to continue to use the centre facilities.
All bookings must be cancelled before the start of the class. Classes can be cancelled online, by phone or at reception. If you are unable to get through at reception please leave a message and as long as the message is received before the start of the class time, the charge will not be applied.
If you are feeling at all unwell, or showing any symptoms of Covid-19 please do not come to the centre. Please review our Health Commitment Statement before your first visit.
Please note that if you are having problems registering for online booking please email firstname.lastname@example.org rather than the email address listed on the booking site.